Effective Date: 29 April 2026
1. Who We Are
The Relationship Reality (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data with care.
We understand that the topics discussed on this website can be personal and sometimes sensitive. We aim to treat any information you share with respect and confidentiality.
Data Controller:
The Relationship Reality
Email: jayne@therelationshipreality.com
2. What Data We Collect
We may collect and process the following personal data:
Information you provide directly
- Full name
- Email address
- Any information you choose to share through forms, online tests, or messages (which may include personal or relationship-related experiences)
Automatically collected data
- IP address (anonymised)
- Browser type and version
- Pages visited and time spent on the site
We do not store payment or financial details on our systems.
3. How We Use Your Data
We use your personal data to:
- Communicate with you about content, updates, or services you’ve requested
- Respond to enquiries or messages
- Improve our website and user experience
- Ensure the security and proper functioning of the website
- Comply with legal obligations
We will only use your data where we have a lawful basis to do so.
4. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Consent – where you have explicitly agreed (e.g., email communications, cookies)
- Contract – where processing is necessary to provide a service you’ve requested
- Legitimate interests – to operate, improve, and secure our website and services
- Legal obligation – where we are required to comply with the law
5. How Your Data Is Stored
Your data is stored securely, and access is limited to those who need it to operate the website.
We use trusted third-party service providers (such as email and hosting platforms) to help run the site. These providers process data on our behalf and are required to keep it secure.
Some providers may process data outside the UK. Where this happens, we ensure appropriate safeguards are in place, such as UK-approved standard contractual clauses.
6. Data Sharing
We do not sell, trade, or rent your personal data.
We may share your data only where necessary:
- With service providers who support the operation of our website (e.g., email delivery, hosting, analytics)
- Where required by law or legal obligation
7. Data Retention
We keep your personal data only for as long as necessary to fulfil the purposes it was collected for, including legal, accounting, or reporting requirements.
For example:
- Contact or email data may be retained while you remain subscribed or engaged
- Data may be kept for a reasonable period afterward for administrative or legal purposes
After this, your data will be securely deleted.
8. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please contact:
jayne@therelationshipreality.com
You also have the right to lodge a complaint with the UK supervisory authority (the ICO).
9. Cookies and Analytics
We use cookies and similar technologies to improve your experience and understand how our website is used.
Google Analytics
We use Google Analytics to collect anonymised information about how visitors use our site. This helps us improve performance and usability.
This may include:
- Anonymised IP address
- Browser type and version
- Pages visited and time spent on pages
- Referring websites
We only use non-essential cookies (including analytics) with your consent.
Managing Cookies
You can accept or reject cookies when you first visit the site. You can also change your preferences at any time via the Cookie Settings on our website or through your browser settings.
10. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the updated effective date.
12. Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact:
The Relationship Reality
Email: jayne@therelationshipreality.com
By using this website, you agree to this Privacy Policy.